RECALL NOTICE
IMPORTANT SAFETY INFORMATION FOR OWNERS OF TENORI-ON (TNR-W)
Yamaha is committed to producing world-class, state of the art musical instruments of which TENORI-ON (TNR-W) is one of our most innovative in recent years. We operate rigorous product testing procedures designed to ensure our global reputation for reliability and durability is maintained.
We have had one report worldwide where a TENORI-ON (TNR-W) has failed to work with batteries and overheating has occurred within the batteries.
We are keen to ensure that TENORI-ON (TNR-W) will work reliably for many years to come, so as a precautionary measure, we would like to take the opportunity to inspect and modify certain serial numbers of TENORI-ON (TNR-W) to ensure that this cannot happen. We are therefore offering a free recall and modification service with the minimum inconvenience to the owner.
The serial numbers affected are as follows.
GBRANM 01001 - 01095 GBRANN 01001 - 01037 GBRANN 01039 - 01054 GBRANN 01056 - 01068 GBRANN 01070 - 01080 GBRANO 01001 - 01057 GBRANO 01059 - 01068 GBRANO 01070 - 01120 GBRANP 01001 - 01043 GBRANP 01045 - 01091 GBRANX 01001 - 01052 GBRANX 01054 - 01106 GBRANX 01108 - 01121 GBRANX 01123 - 01195 GBRANY 01001 - 01005 GBRANY 01007 - 01015 GBRANY 01017 - 01020 GBRANY 01022 - 01023 GBRANY 01025 GBRANY 01028 - 01030 GBRANY 01032 - 01045 GBRANY 01047 - 01056 GBRANY 01059 GBRANY 01065 GBRANY 01070 GBRANY 01072 GBRANY 01074 GBRANY 01076 GBRANY 01088 GBRANY 01091 GBRANY 01094 GBRANY 01108 |
GBRANY 01123 GBRANY 01124 GBRANY 01126 GBRANY 01133 GBRANY 01141 GBRANY 01146 GBRANY 01147 GBRANY 01148 GBRANY 01155 GBRANY 01156 GBRANY 01158 GBRANY 01159 GBRANY 01161 GBRANY 01170 GBRANY 01172 GBRANY 01182 GBRANY 01192 GBRANY 01209 GBRANY 01230 GBRANY 01238 GBRANY 01240 GBRANY 01246 GBRANY 01247 GBRANY 01249 GBRANY 01251 GBRANY 01252 GBRANY 01254 - 01260 GBRANY 01262 GBRANY 01263 GBRANY 01265 - 01271 GBRANY 01275 - 01279 GBRANY 01281 - 01301 |
GBRANY 01303 GBRANY 01305 GBRANY 01306 GBRANY 01308 - 01312 GBRANY 01314 - 01316 GBRANY 01318 - 01324 GBRANY 01326 - 01328 GBRANY 01330 - 01332 GBRANY 01334 - 01338 GBRANY 01340 GBRANY 01342 GBRANY 01344 - 01346 GBRANY 01349 GBRANY 01350 GBRANY 01352 GBRANY 01355 GBRANY 01358 - 01361 GBRANZ 01004 GBRANZ 01011 GBRANZ 01013 GBRANZ 01017 GBRANZ 01018 GBRANZ 01030 GBRANZ 01033 GBRANZ 01035 GBRANZ 01036 GBRANZ 01037 GBRANZ 01038 GBRANZ 01039 GBRANZ 01040 GBRANZ 01041 GBRAOI 01072 |
Should you own one of the serial numbers above, please contact our Yamaha Music UK helpline on 01908 363405 during UK office hours or email your contact details to tenori-on.customer@gmx.yamaha.com . Alternatively, you can use our online form to submit your details immediately.
Locate your serial number within the battery compartment
Our helpline will need details of : -
Name
Daytime telephone number
Email address
Place of purchase
Date of purchase
TENORI-ON (TNR-W) serial number (to be found inside the battery compartment)
Should your TENORI-ON (TNR-W) need the modification then we will arrange collection and return without delay and we will also supply you with a free SD card as a gesture of goodwill.
In the unlikely event that, having fitted batteries to your TENORI-ON (TNR-W), you find the instrument does not function please put your TENORI-ON (TNR-W) in a safe place with the battery covers facing upwards. If the batteries have become hot, please wait for them to cool and then contact Yamaha on 01908 363405. Should there be any leakage from the batteries you should avoid contact with the leaked fluid and refer to the Precautions shown on Page 2 of your ‘TENORI-ON Precautions' manual.
If the batteries do leak, avoid contact with the leaked fluid. If the battery fluid should come into contact with your eyes, mouth or skin, wash immediately with water and consult a doctor. Battery fluid is corrosive and may possibly cause loss of sight or chemical burns.
We are sorry for this inconvenience and thank you for your understanding in this matter.
Kind regards,
Yamaha Music Production
Yamaha Music UK Ltd.
NOTIFICATION OF AFFECTED SERIAL NUMBER
Please supply the following details in order to register your TENORI-ON (TNR-W)
NEWS
TENORI-ON HELPS OVERCOME BARRIERS TO CREATIVITY
Tenori-on captures the imagination of so many different people. From the creative and professional media artist to non-musicians alike, this new form of musical interface is opening many new avenues of musical exploration and creativity.
A recent independent dissertation by UK-based Graham Wynne is a fascinating document as he explores the extent to which instruments such as Electroplankton and Tenori-on are overcoming barriers to creativity in modern music production. With related quotes from Toshio Iwai, Brian Eno, Steve Reich and Norman Fairbanks you can read Graham's dissertation HERE
TENORI-ON WOWS AUDIENCES DURING BJÖRK TOUR
Björk's current world tour utilises some of the most cutting edge on-stage technology out there, so it's no surprise to find at least one Tenori-on in the thick of it...
Read the full story HERE
IMPORTANT SAFETY INFORMATION FOR OWNERS OF TENORI-ON
Please click here to read this important announcement about Tenori-On
IMPORTANT UK TENORI-ON PRICING NEWS
Due to the current exchange rate situation its become necessary for us to increase the UK price of Tenori-on. This advance warning of this pending increase gives you a few days to take advantage of the current price before it goes up!
The tenori-on uk online store price will be increased on 1st April 2008 from the current £599 to £629 inc VAT.
THE YAMAHA TENORI-ON REVOLUTION CONTINUES WITH THE ANNOUNCEMENT OF GLOBAL LAUNCH EVENTS
Following the hugely successful media and public launch of the critically acclaimed Tenori-on in the UK, we are excited to announce Tenori-on Global Launch events and a new multi-language website.
Read the full story HERE
Tenori-on really is about the Future of Loops
Future Loop Foundation join the list of high profile Tenori-on users…
Tenori-on fever continues! As demand for this most innovative light and sound sequencer continues to grow, the word is also out in the artist community that this is one must-have, must-play gadget. Mark Barrott, Future Loop Foundation’s technology-loving front man, has been after one since launch and recently finally got his hands on one…
“It really opens your mind to new possibilities,” he says. “It’s Steve Reich for the modern age…” And Mark knows all about new possibilities. A decade ago he was leading the way on the drum n bass scene before turning chillout. Last year’s ‘Album Of The Year’ Memories From A Fading Room spawned a couple of summer soundtrack classics (appearing all over the BBC and Sky TV) and he’s currently gearing up for a ground-breaking audio and visual spectacular tour.
Read the full interview HERE
The list of high profile artists queuing up to get their hands on Yamaha’s Tenori-on is staggering. Many, in fact, have been left disappointed due to short supplies of the innovative light and sound sequencing tone module. So far Björk has been spotted on tour with one in South America and Peter Gabriel is known to be experimenting with one at Real World, but another cutting edge artist lucky enough to get his hands on an early unit was Kieran Hebden, aka Four Tet.
Read more about Kieran HERE
Put a date in your ical. 1st February - Special Apple Store Tenori-on workshop.
7pm Friday 1st February - Apple Store, Regent Street, London, Yamaha will hold a Tenori-on workshop featuring Mr Yu Nishibori, the producer of Tenori-on.
This workshop presentation will help you discover how inspiring it can be to create a tune and then explore the hidden depths of Tenori-on. Covering the operational concepts, how use it on stage and its integration with the Mac, this session will inspire you to experience this new 'Tenori-on' way of music composition.
Six lucky members of the audience will also win a limited edition Tenori-on T-Shirt!
Friday 1st February - 7pm - Apple Store Theatre, Regent Street, London.
We look forward to seeing you there!
SWEET 16 FOR YAMAHA AS TENORI-ON IS NAMED AMONG WORLD’S TOP 25 MOST INNOVATIVE PRODUCTS
Tenori-on – has been named among the 25 Most Innovative Products of the Year by PCWorld.com, one of the web’s most trusted and authoritative reviewers of technology products that reaches an average of 6.3 million management-level technology buyers and users each month.
Reaching number 16 hot on the heels of the mass market Apple iPhone and Google Gear, PCWorld.com describes Tenori-on as an ‘Inspired and intuitive handheld instrument that redefines music-making and screams innovation,’ adding, ‘nothing else even comes close’.
A five year partnership with inventor and media artist Toshio Iwai led to the phenomenon that is TENORI-ON - a completely new concept in portable music-making and performance art and one of the most forward thinking instruments of our lifetime that puts all of the necessary tools for music creation right in the palm of your hand.
The TENORI-ON is a unique 16 x 16 LED button matrix performance controller with a stunning visual display. By operating and interacting with the LED buttons and the light they produce you gain access to the TENORI-ON's numerous performance capabilities that merge cutting edge digital music performance technology with the ability to create a stunning visual experience.
Pete Tong and Tenori-on
It looks like the latest high profile artist to become addicted to Tenori-on is Radio One's Pete Tong. In his weekly Fast Trax video programme reviewing the latest essential dance tunes Pete talks about his experience and addiction.... Check out his video review HERE.
Tenori-on available now!
Welcome to the official UK Tenori-on site. Following the world press launch in London, the incredible Tenori-on is now available directly from our online store or from selected locations listed in the dealer pages.
This site is designed to tell you everything you need to know about this unique interface, answer your questions and keep you informed about the latest Tenori-on developments. Please take time to explore the site and watch the tutorial movies. Welcome to Tenori-on.
London demonstration days
Come and experience the incredible Tenori-on Musical Interface at two special instore events at Turnkey, London.
On Saturday 24th November and Saturday 1st December, Yamaha Music Production will be on hand in store to demonstrate this incredible instrument and explain its applications. See how it will fit into your existing studio or performance setup. Talk to product specialists and other users of Tenori-on.
Demonstrations start from 11-30am and will run until 5pm. Limited quantities will be available for sale on the day of each event.
For further information : Turnkey, www.turnkey.co.uk, 114 - 116 Charing Cross Road, London.
Tenori-on inspires new directions, new music, new genres…
Tenori-on – the revolutionary new instrument that uniquely marries music and art – is inspiring musicians into as yet uncharted territory. And now the first album created entirely on the Tenori-on is available for free download - read more
Want to know more?
Do you have some questions about Tenori-on? Why not come along to the Tenori-on masterclass at Digital Village Clapham between midday and 5pm on Thursday 15th November. Register here for more information. Limited quantities will be available for sale on the day.
Come and experience Tenori-on at MusicLive!
The MusicLive Show in Birrmingham (2nd/3rd/4th November) is the perfect opportunity to come and experience Tenori-on. Come along and try one of these rare instruments. Talk to Product Specialists and even talk to Norman Fairbanks of www.normanfairbanks.com, the person behind the first album constructed solely on Tenori-on.
A handful of units will also be available for sale at the event so arrive early to avoid disappointment!






